Graduate Assistant

Description

Date Posted: 05/02/2023
Req ID: 31036
Faculty/Division: Faculty of Arts & Science
Department: Dept of Economics
Campus: St. George (Downtown Toronto)
Position Number: 00032746

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Department of Economics ranks among the top economics departments internationally and is ranked number one in Canada. Nearly 70 per cent of all students take atleast one course in economics during their undergraduate studies and our faculty is committed to educating and inspiring them all. Teaching and research in our department span a wide range of fields including theory, applied data analysis and econometricmethodology. Located in the downtown core of Canada’s largest city, our department is immersed in a rich environment of rapidly expanding business and financial capital.

Your opportunity:

Under the direct supervision of the Associate Chair, Graduate Studies, receiving guidance from the Graduate Administrator, the Graduate Assistant plays an support role for the Graduate Program Office by serving as a front line responder for inquires and providingprogram support in student services, MA and PHD admission, Award administration and TA administration.

Your responsibilities will include:

• 
  Providing detailed information to students on program and/or course requirements
• Acting as the first point of contact for general enquiries
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Troubleshooting timetabling and/or room booking conflicts
• Writing routine documents and correspondence
• Tracking and monitoring distribution of awards
• Checking completeness of applications
• Coordinating the recruitment and training process for teaching assistants

Essential Qualifications:

• 
  Advanced College Diploma (3 years) or acceptable equivalent combination of education and experience
• Minimum two years recent and relevant experience in providing program support and student services support in an academic setting, including providing front line client service to graduate students and faculty, responding to inquires related to admission, awards application and student services, supporting admission process, supporting award administration and supporting TA hiring process
• Demonstrated experience in maintaining data, analyzing data, summarizing data and preparing statistical reports
• Demonstrated experience in course and exam timetabling and managing electronic calendar
• Experience working with student information system such as ROSI and ROSI Express
• Experience administering process and policies in an academic environment
• Experience reviewing documents/applications and checking for completeness
• Thorough knowledge of the academic policies, practices and procedures such as School of Graduate Studies and Faculty of Arts and Science policies and procedures
• Advance skills in MS Office and Adobe Software
• Advance knowledge of ROSI, ROSI Express, and Quercus, or similar systems
• Skills in communication tools including web-based survey tools
• Strong and accurate data entry, word-processing and keyboarding skills
• Strong planning, organizational, analytical and problem solving skills
• Excellent verbal and written communication skills with demonstrated ability to explain process and procedures accurately and effectively with a wide and diverse range of people
• Well-developed editing and proofreading skills
• Excellent customer service skills
• Strong and accurate date entry, work-processing and keyboarding skills
• Ability to coordinate event logistics and perform event setup and closure , including but not limited to standing, bending, lifting and above shoulder reaching etc.

Assets (Nonessential):

• 
  Technical ability with digital camera and audio visual equipment
• Knowledge and working experience in Economic programs

To be successful in this role you will be:

• 
  Adaptable
• Diplomatic
• Meticulous
• Problem solver
• Tactful
• Team player

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 05/11/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 - $56,514 with an annual step progression to a maximum of $72,271. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.